Terms and Conditions

Last Updated: Oct 24, 2023

Welcome to Dimple Web Services. By accessing our website dimplewebservices.com or purchasing our services, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully.

1. Use of Website & Services

  • You agree to use our website and services only for lawful purposes.

  • You must not misuse our website by introducing viruses, malware, or engaging in harmful activity.

  • We reserve the right to refuse service to anyone for any reason at any time.

2. Services

  • We provide website development, CRM, and related digital solutions as described on our website.

  • The scope of work, timelines, and deliverables will be agreed upon in writing before starting a project.

  • Any changes to the agreed scope may result in additional charges.

3. Payments & Billing

  • All payments must be made in full using PayPal, credit/debit cards, or other supported payment methods.

  • Prices are listed in USD($) and may be subject to applicable taxes.

  • Projects or services will commence only after payment confirmation, unless otherwise agreed in writing.

  • Late or incomplete payments may result in suspension of services.

4. Refund Policy

  • Refunds are handled according to our Refund Policy, available on our website.

  • Custom services (e.g., web development, CRM setup) are generally non-refundable once work has commenced, except in cases of service failure on our part.

5. Intellectual Property

  • All content, designs, and code created by Dimple Web Services remain our intellectual property until full payment is received.

  • Upon full payment, ownership of deliverables is transferred to the client unless otherwise specified in the agreement.

  • Clients are responsible for ensuring they have the necessary rights to content (e.g., images, logos, text) they provide to us.

6. Third-Party Tools & Services

  • We may integrate third-party tools, plugins, or services (e.g., hosting providers, payment gateways, analytics).

  • We are not responsible for the performance, policies, or downtime of third-party providers.

7. Limitation of Liability

  • Dimple Web Services will not be liable for any indirect, incidental, or consequential damages arising from the use of our services.

  • We do not guarantee uninterrupted or error-free services, though we strive to maintain the highest standards.

8. Termination

  • Either party may terminate a service agreement with written notice.

  • We may terminate service immediately in case of abusive behavior, non-payment, or violation of these Terms.

9. Governing Law

These Terms & Conditions are governed by the laws of United Kingdom, and any disputes will be subject to the exclusive jurisdiction of the courts in that location.

10. Changes to Terms

We may update these Terms & Conditions from time to time. Changes will be posted on this page with an updated “Last Updated” date.

11. Contact Us

For any questions regarding these Terms & Conditions, please contact us at:
📧 Email: contact@dimplewebservices.com
🌐 Website: https://dimplewebservices.com